Get in Touch

Have a question, spotted an error, or want to suggest a casino for review? We would love to hear from you.

Send Us a Message

We aim to respond within 24 hours. For urgent matters, email us directly at hello@sister-guide.co.uk.

Other Ways to Reach Us

Email Us
hello@sister-guide.co.uk

Best for general enquiries and casino suggestions.

Response Time

Within 24 hours

Monday to Friday. Weekend enquiries answered by Monday.

Responsible Gambling Support

If you or someone you know is struggling with gambling, please contact:

BeGambleAware.org National Gambling Helpline: 0808 8020 133 GamStop Self-Exclusion: gamstop.co.uk
Follow us on X

We do not provide customer support for individual casinos. Please contact the casino directly for account-related issues.

Common Questions

Can you help me with a problem at a specific casino?
We do not provide direct customer support for individual casinos. However, if you believe a UKGC-licensed casino is acting unfairly, you can contact the casino's ADR (Alternative Dispute Resolution) provider or file a complaint with the UK Gambling Commission directly at gamblingcommission.gov.uk.
How can I suggest a casino for review?
We welcome suggestions. Use the contact form above and select 'Casino Suggestion' as the subject. Please include the casino name and website URL. We prioritise UKGC-licensed casinos and aim to review new suggestions within two to four weeks.
Do you accept advertising or sponsored content?
We earn revenue through affiliate partnerships, and we are transparent about that. However, we do not accept paid reviews, sponsored rankings, or any arrangement that would compromise the independence of our ratings. Our editorial standards are non-negotiable.